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Subprocessors

Third parties that help us provide the PrompTax service

Last updated: February 2026

We use the following subprocessors to help deliver the PrompTax service. All subprocessors are bound by appropriate data protection agreements.

Subprocessor Location Purpose Data Processed Transfer Mechanism Effective From
Amazon Web Services
(EC2, RDS, S3)
UK (London, eu-west-2) Cloud hosting, database, and file storage All data (account, client data, documents) UK-based (no transfer) February 2026
Anthropic
USA AI-powered document data extraction (primary) Document images, extracted transaction data SCCs + UK Addendum February 2026
Google LLC (Gemini API)
USA / Global AI-powered document data extraction (secondary/fallback) Document images, extracted transaction data Google Cloud DPA + SCCs February 2026
Stripe
USA / EU Payment processing Billing information, payment details Stripe DPA + SCCs February 2026
AWS SES
UK (London) Email delivery Email addresses, email content AWS DPA + UK Addendum February 2026

AI Data Retention

Both Anthropic and Google may retain processed data for up to 30 days for trust, safety, and abuse detection purposes. Neither uses paid API data to train their AI models. After the retention period, data is automatically deleted.

If we intend to add or replace a sub-processor that handles personal data, we'll notify you by email at least 30 days in advance. You'll have the opportunity to object during that period, as described in our Data Processing Agreement.

Questions? Email contact@promptax.com.